Delete your KutuHop account and data

You can delete your KutuHop: Box Puzzle account and server data at any time.

In the game

1. Open the game and go to Settings from the main menu.
2. Tap Delete my account and data.
3. Confirm with Yes, delete.

An internet connection is needed; without one, the deletion completes once you are back online.

If the game is no longer installed

Email iletisim@kutuhop.com with the subject "Account deletion request" and include your in-game nickname and any saved email address. Requests are completed within 30 days.

Data that is deleted

• Nickname, country and region
• Game progress, feature counters and leaderboard records
• Saved email address
• Random install identifier and progress submission records

Data that is kept

Technical security logs (IP address, request time) are kept for at most 6 months and then deleted. Copies in server backups are removed when those backups expire. The save file on your phone is not removed; uninstall the game to remove it. Ad data is processed by Google under its own policy.